Terms and Conditions
Effective Date: May 18, 2025
Welcome to CLOUDXCITY! By accessing or using our website, cloudxcity.xyz, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our website or making any purchases. These terms apply to all visitors, users, and customers of our website and services.
1. General Terms
These Terms and Conditions govern your use of the CLOUDXCITY website and the purchase of products from us. By accessing or using this website, you confirm that you are at least 18 years of age and have the legal authority to enter into binding contracts. If you are using this site on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
2. Product Information
We strive to ensure that all product information, descriptions, and images on our website are accurate and up-to-date. However, we do not guarantee that all information is complete or error-free. In the event of an error in pricing or product description, we reserve the right to correct the mistake or cancel the order.
3. Orders and Acceptance
By placing an order through CLOUDXCITY, you are making an offer to purchase the selected products at the listed price. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraud. Once your order is accepted and processed, you will receive an order confirmation email.
4. Payment Terms
We accept payments via credit/debit cards, PayPal, and other secure payment methods as listed on our website. By providing payment information, you confirm that you are authorized to use the selected payment method. All transactions are processed securely, and CLOUDXCITY does not store your credit card information.
5. Shipping and Delivery
We aim to ship all orders within 1-3 business days. Shipping times may vary based on your location and the shipping method chosen at checkout. Shipping costs are calculated at checkout and may vary depending on the size, weight, and destination of the order. Please ensure that your shipping address is correct to avoid delays.
6. Returns and Refunds
We offer a 30-day return policy on eligible items. To qualify for a return, products must be unused, unopened, and in their original condition. For full details, please refer to our Refund and Returns Policy.
7. Intellectual Property
All content on CLOUDXCITY (including text, images, logos, and trademarks) is owned by or licensed to CLOUDXCITY and is protected by copyright laws. You may not use, reproduce, or distribute any of the content without our express permission.
8. Limitation of Liability
To the maximum extent permitted by law, CLOUDXCITY is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products. Our liability is limited to the total value of the items purchased from our website.
9. Privacy
We respect your privacy and handle your personal data in accordance with our Privacy Policy. By using our website, you agree to the collection, use, and processing of your personal information as outlined in our Privacy Policy.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use our website after any changes, you accept and agree to the updated terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the state of New York, USA. Any disputes will be resolved in the courts located within New York County.
If you have any questions or concerns about our Terms and Conditions, please contact us at:
Email: info@cloudxcity.xyz
Phone: (315) 736-5189
Address: 77 Clinton St #O 5, New York Mills, NY 13417, USA